Arris SURFboard mAX Pro Mesh Wi-fi 6 (AX11000) Review

Arris SURFboard mAX Pro Mesh Wi-fi 6 (AX11000) Review

Many popular router brands are trying to compete with each other by showing off their Wi-Fi 6 implementations. Recently we have reviewed the Netgear Nighthawk Mesh WIFI 6 (MK62) and today Arris has announced a new router in the Surfboard lineup that is gaining much hype these days. Well, as we all know, Wi-Fi 6 is the latest and the fastest technology these days. There is a very big confusion in people’s mind regarding which is the best Wi-Fi 6 Router. Moreover, all these routers having the latest Wi-Fi 6 tech are super expensive because of the flagship features. Hence, it is not practical for an average person to purchase and test them out personally.

Thus, we understand that pretty well and decided to test out the Arris SURFboard mAX Pro by ourselves. Most of our readers know that we keep testing the latest technology. And, this time, we have decided to make an Arris AX11000 Review article just for the keen readers who want to know if the router is actually worth buying or not. Furthermore, we will be testing this router at our home as well as at the office. So that you can get an idea about what it is capable of and for where it should be used to get a seamless experience out of it.

Arris AX11000 Review


Arris AX11000 Review
Wi-Fi Technology Tri-band Wi-Fi 6 technology 802.11ax
Number of Bands Tri-band 2.4 GHz (1 band) & 5 GHz (2 bands)
Weight 4.49 pounds
Memory RAM: 512MB; Flash: 1GB
Processor Quad-Core processor
Dedicated Backhaul Yes
IPv6 Compatible Yes
Speed Up to 4.8Gbps
Wireless Encryption WPA, WPA2, WPA3-Personal
Ethernet Ports 4 Gigabit Ethernet Ports


  1. Sophisticated Cylindrical design
  2. Lightweight
  3. Connection ports are positioned at the bottom resulting in easy cable management
  4. 3000 sq. ft. coverage area. Capable of setting up a mesh network using extra units. One mesh network can have at most 3 units.
  5. Speed up to 11Gbps
  6. Easy to set up using the Arris smartphone app
  7. Dedicated backhaul


  1. No web interface
  2. Router control settings are limited
  3. Premium price

Check Latest Price


As far as our experience is concerned, there are various things that are fantastic about this router. First of all, the design is too eye-catching and looks amazing no matter where you wish to place it. The unit we tested comes with a single router unit. However, there are other packages as well that offer more router units for expansion. The router itself comes in a huge cylindrical shape design which keeps the antennas totally stealthy.

Moreover, if you see the unit, it is closed from everywhere. This kind of design helps to make it look modern, but because of that, the ports are down-facing and present under the router. This kind of design might or might not feel good to you. Apart from that, if you are more concerned about the technical features, calling it one of the best Wi-Fi 6 routers will not be a wrong statement. So, let’s check out one by one what features Arris put inside it.

1. Wifi 6 System

Best WiFi 6 Router

Talking here about the single unit of the AX11000 router, it is capable of providing you with a high-speed internet coverage of up to 3000 sq. ft quite easily. Apart from that, with the use of its blazing-fast Wi-Fi 6 system, you can achieve internet speed up to 4.8 Gbps without any issues. However, if you want to enjoy the complete seamless high-speed internet experience, combine it with 2 more similar units. Not only it will help you to increase the coverage area, as each unit covers 3000 sq. ft. But also you will be able to achieve internet speeds up to a total of 11 Gbps which we have only achieved with the TP-Link Archer AX11000.

Another great aspect of the Arris Surfboard AX11000 is that it uses 12 Stream 802.11ax Wi-Fi 6. With that said, no matter if you use your connection for streaming 4K videos or play online competitive games, the router knows to manage the proper bandwidth for each connected device. Thus, if your experience on your current router is getting ruined because of other people at your home. Upgrading to an Arris SURFboard mAX Pro AX11000 is the best you can do for yourself as well as the other members of your house.

Recommended: Best Router for 4K Streaming

2. Works With Alexa

arris surfboard max

Despite having all the flagship-level features for providing faster internet. The flexibility of using the router with an Alexa smart dock makes it way more special than other routers out there. Yes, that’s not a kind of feature that you get with every other router. But, you might be thinking, is this even a useful feature at all. Well, as more and more people are bringing such smart docks at home just to have a smart home experience. The Arris SURFboard mAX Pro can be easily controlled using Alexa in many ways.

One best use of Alexa with the router is it allows you to quickly set up a guest Wi-Fi network. Thus, as soon as they arrive, just with an Alexa command, you can create a guest Wi-Fi connection and let your guest enjoy your Wi-Fi. Moreover, as they leave, just ask Alexa to close the Guest Wi-Fi connection. It will be done before you check it personally on your phone.

3. Easy To Use App

Like most modern Wi-Fi 6 routers out there from most popular brands. Arris has also moved to a completely easy and seamless app set up. However, the fact that there is no web interface available anymore is kind of a bummer. Still, the setup process via the application feels much more viable. To get these huge cylindrical routers going, you will require to plug it into a power source. Afterwards, all you need to do is to download the Arris application on your smartphone.

The Arris application is available to download on both iOS and Android platform devices. Hence, we don’t think you will experience any issues with that. Apart from downloading the app, to set up the Arris SURFboard mAX Pro router at your home or office, it requires you to create an Arris account. If you already have an account, you are good to go. Just sign in or sign up in the application and all the controls of the router will be in your hands.

4. Self Optimizing Feature

surfboard max

Since you are quite aware of the capabilities of this router’s speeds, it can easily manage most of your Gigabit internet plans quite easily. As the Arris mAX Pro system can handle 255 devices at once, the distribution of bandwidth seems to be a major task. And, for this router, this is not a big issue to tackle. All thanks to the Self Optimizing Feature of the Arris AX11000 router. Hence, if you are busy streaming movies in one room and others are busy doing other stuff on the internet. The router is smart enough to detect your usage compared to others and will provide you with a larger bandwidth.

Thus, you are not going to experience any kind of packet loss or buffering throughout your usage session at all. That does not mean it will ruin the experience for others, not at all. However, this technology works best when you use multiple units of the Arris SURFboard mAX Pro and build a mesh system across the area.

5. Battery Life

More and more brands are opting the Wi-Fi 6 technology these days and making their devices to support it. Is there any benefit to us? Of course, there is a benefit of choosing products with the latest Wi-Fi 6 technology. First of all, the overall experience is going to be much better than that of previous-generation Wi-Fi systems. On top of that, if you compare the other aspects such as the battery life, Wi-Fi 6 systems are all optimized well to provide a better battery life.

In the case of this Arris AX11000, the brand claims to offer seven times better battery life on Wi-Fi 6 clients. While in real-world usage, it did have great effects on the devices and the claim seems to be pretty much legit. Hence, if your devices work with Wi-Fi 6, there is no doubt the experience is going to be much better and long-lasting. With that said, if Arris is offering this much features in one package, it is pretty much ahead in the race of best Wi-Fi 6 routers.

Other Routers to consider:

  1. Netgear Nighthawk X6S AC4000 (R8000P) Review (Similar speed)
  2. Asus RT-AC88U (AC3100) Review (Better Coverage)
  3. Linksys MR9000 AC3000 Review (Tri-band)


In a nutshell, if you want a fast speed router for your home, the Arris SURFboard mAX Pro AX11000 is one of the best Wi-Fi 6 routers that you can use these days. However, considering the price point, not everyone will feel comfortable spending this much. Still, investing in this flagship model is definitely worth it. On the other hand, for office use, we recommend you to go for the higher model that comes with more AX11000 units. So that you can completely utilize the router’s potential by setting up a mesh network across the area. Thus, this is our Arris AX11000 review, don’t forget to share your views. Also, in case of any further queries regarding any of the features, you ask us freely in the comments section below.

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